Accessibility report

How accessible is the web site?

We are aware that we currently do not succeed in meeting all the legal or technical requirements for accessibility to digital public service. We are working to solve the issues, to make sure that you receive the digital service you have a right to. Our ambition is to have resolved all known issues by December 31, 2021, at the latest.

Our ambition is not just to follow the law, but to give all the visitors of the web site an experience where they can perceive, understand, and use all the contents and functionality, in as equal a way as possible, on a web site which uses robust standards for its construction.

What can you do, if you can't use parts of the web site?

If you need information from us in another format, then you can contact us by:

• Sending an email to webbtillganglighet@gu.se
• Giving us a call at 0046 031-786 00 00

Reporting flaws

We are constantly working to improve on the web site's accessibility. If you discover problems that aren't described on this page, of if you believe we do not fill the requirements set by law, then we ask you to tell us, so we can try to solve this issue.

Supervision

The Swedish Agency for Digital Government (DIGG) is responsible for the supervision of the law on access to digital public service. If you are not pleased with how we handle your thoughts, then you can contact DIGG and let them know.

Technical information about the web site's accessibility

This web site is to a high degree compliant with level AA of the Web Content Accessibility Guidelines version 2.1 standard.

Known accessibility flaws of the web site

Despite the web site being to a high degree compliant, it does have flaws that we are working on removing. Content that isn't fully accessible is described here:

• Parts of the content in the pages of the web site resides within so called landmarks, which haven't been named. This makes it difficult for users with screen readers to know their purpose.

• Headlines and heading levels aren't always used correctly, which can cause difficulties for users with cognitive or vision impairment.

• The inbuilt screen reader is not fully responsive and doesn't change appearance for users browsing on phone, which makes it difficult to use.

• Some links lead to external web sites without notifying screen readers, using only visual icons to signal this.

• Some links lead to external web sites, but indicate that they lead to an internal page, using visual icons to signal this.

• Links to documents and external pages do not always describe where they lead to or that they are opened in a new browser window.

• Content, structure and functionality in PDF documents has not been audited for accessibility. Samples indicates problem with accessibility.

• In some places of the pages of the web site, a clearer focus on where you are, when navigating with a keyboard or voice control, is needed.

• In the main menu, and certain links, the difference between holding your mouse cursor over them and not, is too small. This is true for example for the menu link "Find News" and page internal menus for page content.

• A so called Aria Label is missing for the active link in the main menu, which prevents screen readers from telling what page in the main menu you are browsing.

• Some images which carry significant content are missing a text description.

• Text is commonly shown against a background image. This image also lacks text description.

• Text is sometimes shown against a background image which contains text or distracting graphical patterns.

• A number of videos are only offered with English speech and have no Swedish alternative.

• A smaller number of videos which require subtitles, transcription or visual interpretation lacks this.

• A smaller number of audio clips and pod casts lacks text alternatives.

• Certain text passages are written in another language than the surrounding text, but aren't marked as such in the code. This causes problems for screen readers.

• The web site uses italicization for long quotes, which can make the text unnecessarily difficult to read.

• Text passages which are written entirely in capitals exist in a small number of instances.

Forms

The forms of the web site still reside in the old web site and are to be replaced as soon as possible. This means that they do not meet the requirements on accessibility, for example in the following:

• Disposition and text management is flawed, causing the text to appear squeezed and difficult to read.
• The user can't change text size in the forms, using browser settings.
• Headings aren't used correctly, among other things by using several H1 headings on the same page.
• The forms use a graphical security feature, a so called "Captcha", to prevent spam from being posted via the forms.
• Error messages are shown above the forms and not in direct relation to the fields or after the send button, which prevents screen readers from reading the error messages.

In addition to this, other external forms services which are not fully compliant, are also used.

Certain forms are only offered as inaccessible pdf files and must be printed to be used.

How we have tested the web site

We have done a self estimation (internal audit) of the web site using our own expertise. We have also, in the production of the web site, had external experts audit parts of it.

Method for audit

Expertise and a number of accessibility testing tools.

The last audit was done on September 1, 2020.

The accessibility report was last updated on September 1, 2020.